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Terms & Conditions

These Terms and Conditions explain the nature of The Relauncher’s business, The Relauncher’s commitment to the customer, and the terms by which the customer agrees to make use of The Relauncher’s services.  


1. Acceptance
By accessing, using, viewing, transmitting, caching or storing any of the information on www.relauncher.com.au or any of its services, functions or contents, the customer will be deemed to have agreed to be bound by these Terms and Conditions.

2. The Relauncher
2.1 The Relauncher is a registered business with ACN 147 081 061, with postal address at PO Box 116 Erskineville NSW 2043.
2.2 The Relauncher is an online business selling Business Coaching services and hosts events and workshops.  The Relauncher also sells products via an online shop.
2.3  www.relauncher.com.au is operated by The Relauncher
2.4  The Relauncher hosts workshops 

3. The Relauncher Business Coaching
3.1 The Relauncher Business Coaching is tailored to the clients needs and requirements
3.2 The client is responsible for creating their own results, through completing the tasks as outlined in the Business Coaching Consultations
3.3 All coaching consultations require booking via emailing reception@relauncher.com.au ahead of time with the preferred time and day of the week
3.3.1 Coaching times; Monday - Friday, 9:30am, 1:00pm and 7:30pm AEST
3.4 Bookings constitute a $55 deposit which is non-refundable
3.4.1 Should consultation times require changing, a minimum of 2 business days is required or the client forfeits a $55 cancellation fee
3.4.2 Should the client wish to not continue with the agreed coaching terms an administration fee of $250 will be deducted from any amounts to be reimbursed from outstanding coaching sessions which have been paid upfront

4. Prices
The Relauncher reserves the right to change prices without notice.  Where applicable, prices include Goods and Services Tax (GST).  All good and services must have approved payment prior to good and services being issued.

5. Product Delivery
Delivery via Standard Post
The Relauncher accepts no responsibility for any damage, loss or delay as a result of using Australia  Post’s standard postal service.  Should the customer not receive the goods within a reasonable  time,  The Relauncher can be contacted on 0409 297 621 or reception@relauncher.com.au

6. Contact Details Given to The Relauncher
It is the customer’s responsibility to ensure email addresses and other contact details are entered correctly when the customer completes the checkout process on the website.  Failure to do so may result in the loss or incorrect delivery of the product / email confirmation.

7. Information on Industry Directory
The Relauncher cannot be held liable for not providing detailed information within the Industry Directory.  All information is supplied by the service and product providers themselves.  Please follow the third party links to their websites and social media platforms to find full details for their businesses.
7.1 The Relauncher is not a provider of such services on the Industry Directory and bears no responsibility for any services provided, or failure to provide services, by the Suppliers or any third party.
7.2 The Relauncher makes no warranty regarding the standard of any service provided  to the customer by the Suppliers listed in the Industry Directory.

8. Third Party Websites
The Relauncher is not responsible for the content of any websites that are operated by third parties the links to which appear on The Relauncher’s website.  The Relauncher does not endorse any material which appears on said third party websites and following a link to third party websites is done at the customer’s own risk.

9. Indemnity
The Relauncher has no responsibility for any losses, damages, claims or expenses (whether direct, indirect or consequential) arising from the use of or connected with The Relauncher’s website or any services purchased on The Relauncher’s website, whether negligent or otherwise of any supplier or third party.

The Relauncher is not engaged in rendering legal, accounting, professional or other advice or services. 

10. Exclusion of Warranty 
The customer agrees that he/she uses the website at his/her own risk.  The website and any related information contents and/or materials are provided on an “as is” basis without warranties of any kind.  The Relauncher hereby disclaims all warranties, express or implied, including but not limited to warranties of title or implied warranties of merchantability, fitness for a particular purpose, non-infringement and arising from statute or otherwise in law or from a course of dealing or usage of trade, other than those warranties which are incapable of exclusion, restriction or modification under the Law.

11. Service Disruption
The Relauncher reserves the right to limit or discontinue the functionality of the website.  While The Relauncher strives to continuously be online, The Relauncher cannot exclude cases in which the website may be unavailable and in this instance The Relauncher shall not be liable for any loss or damage suffered by the customer arising from any disruption in connectivity.

12. Responsibility

You agree that The Relauncher is not responsible for any success or failure that you or your business may experience as a result of any information presented or any products or services offered here or at an Event or Workshop.

You freely and of your own will risk any and all capital you may choose to spend implementing concepts outlined while using this service or working with The Relauncher through coaching or at an Event or Workshop.  You will do so with skill and common sense.  You will not hold The Relauncher liable or accountable in any way for any failure of the service to live up to your expectations.

13. Exchange or returns
If you wish to return any products or have any complaints in relation to your product purchase through this Website, you can find further details here.

14.  Linking to this Website
14.1  We encourage you to provide links to this Website.  While you may use the name "Relauncher" or "The Relauncher" in the link, you may not use The Relauncher logo without prior written approval.
14.2  If we notify you that we object to the manner in which you provide links to this Website, you must immediately cease the existing links.

15.  Links from this Website
From time to time, this Website may include links to other Websites.  These links are provided for your convenience to provide further information.  They do not signify that we endorse the Website(s).  

16. The protection of data
The Relauncher is committed to protecting the privacy of personal information collected from customers as part of its normal business operations, and will at all times use this information only in accordance with New South Wales and Federal privacy legislation.  Please see The Relauncher’s Privacy Policy for more information on the protection of customer data and privacy.

17. Legal Disclaimer
The Relauncher reserves the right to disclose the customer’s personally identifiable information as required by law and when The Relauncher believes that disclosure is necessary to protect The Relauncher’s rights and/or to comply with a judicial proceeding, court order, or legal process served on The Relauncher’s website.

18. Intellectual property
The Relauncher’s the name, logo and material on www.relauncher.com.au are the intellectual property of The Relauncher and are protected as such.  This material may not be used (except for the intended purpose), copied, reproduced, published, stored on a retrieval system, altered or transmitted in any form without the prior written consent and approval from The Relauncher.

19. Changes in terms and conditions 
The Relauncher reserves the right to revise these terms from time to time, for example, to apply legal requirements to reflect functional changes.  If the customer disagrees with the general terms the customer must discontinue use of The Relauncher’s service.

20. Advertising Accuracy
20.1 Production descriptions posted on The Relauncher’s product pages are used as an indication of the  Suppliers’ services rather than an actual representation.  The Relauncher accepts no responsibility for  inaccurate information supplied to it.
20.2 The website may contain technical inaccuracies or typographical errors or omissions.  The Relauncher is not responsible for typographical, pricing, product information or advertising.
20.3 Advertised prices and available quantities are subject to change without notice.  The Relauncher reserves the right to make changes, corrections and/or improvements to the website, and to the  products and programs described in such information, at any time without notice.

21. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the Laws of the state of New South Wales, Australia.